Guidance on warranties and guarantees for the MasterBar Roof & Wall Spacer System.
At MasterClad Systems Ltd, we take pride in everything we manufacture. The MasterBar Roof & Wall Spacer System is engineered in-house and independently tested, produced to consistently high standards at our facility in Worcester.
This page should be read in conjunction with our Terms & Conditions, which sets out the full legal position on warranty protection under Warranty Protection.
You may be eligible to apply for warranty protection on your MasterBar system. Please contact our Customer Service Team at info@masterclad.co.uk or 01905 674343 for more details.
If you do not apply for the warranty, your products are not protected, save for any legal rights which may arise.
The MasterBar Roof & Wall Spacer System is engineered and manufactured in-house, independently tested, and is UKCA and CE marked in compliance with the Construction Products Regulation. As a general guide, when specified and installed correctly, MasterBar is designed to provide many years of reliable service.
The MasterBar system is independently tested to give you confidence in its performance. We will provide you with the relevant test data, compliance documentation and warranty documentation at the time of order, or on request.
A number of factors can affect whether a product remains covered under warranty, including but not limited to:
If you believe you have an issue with a product that may be covered under warranty, please contact our team as soon as possible. To help us deal with your enquiry quickly, please have your order details, the product specification, and where possible some photographs of the issue, ready to hand.
MasterClad Systems Ltd welcomes your questions regarding warranty cover. Please contact us at info@masterclad.co.uk, or write to us at:
MasterClad Systems Ltd
Unit 7 & 8, Little Lightwood Farm
Lightwood Lane, Cotheridge
Worcester WR6 5LT
For more information, please call us on 01905 674343.